Legal, privacy, and buying from us
Know what you’re buying and how it works.
Straightforward information about books, personas, the harness, subscriptions, consulting, and your data.
Privacy
How accounts, orders, licences, invitations, and enquiries are handled.
Read the privacy policy →Terms of sale and service
The agreement covering purchases, subscriptions, accounts, and delivery.
Read the terms →Digital content and cancellations
Delivery, cancellation rights, remedies, and refunds for downloads.
Read the policy →Premium Persona Licence
Individual and team rights, seats, machines, updates, and expiry.
Read the licence →Consulting
How enquiries become scoped engagements and what a separate statement of work covers.
Read the consulting terms →Cookies
Essential account and checkout technology, plus optional analytics.
Read the cookie policy →Seller information
Backstory Group Limited
Company SC875878 · VAT GB520576895
Registered office: 48 West George Street, 48 West George Street, Glasgow, Scotland, G2 1BP
hello@backstorygroup.co.uk
Privacy: privacy@backstorygroup.co.uk